Testimonials

We’re very happy with our new Nectre Mark 1 Pedestal woodburning stove.  Fire4U’s staff were efficient and friendly and removal of the old stove and installation of the new went very smoothly.  The new stove operates so easily compared to the stove which came with the house when we bought it.

John & Gillian Anning
We are enjoying our Eureka Jade fireplace and happily recommend Noel from Fire4U as our supplier and installer.
Frances & Martin Willard
Noel recently installed our fireplace. We found him very easy to deal with. He listened to us and our needs, he was straightforward in his response. He insisted on viewing our site before quoting, and this helped him give the best possible advice. He was always friendly and courteous. He kept his commitments: always arrived when he said he would, and recommended and installed a quality product for a reasonable price. We have no problems recommending him for this sort of work. We contacted several other firms before deciding to work with Noel and I found his openness and friendliness and the prices he quoted made him the right person to deal with.
David Wright & Christy Hartlage
“From the first point of contact with Noel at Fire4U we felt we were dealing with someone who could properly advise us on the type of wood heater we needed and the rules and regulations surrounding the installation. All through our association with Noel and Wendy, we found both of them very professional and giving us good advice. We would highly recommend Fire4U for anyone who needs their assistance in choosing the appropriate heater for their home.”
Marg and Rob Jolly
“Noel has installed heaters in 4 homes for us over a span of 25 years, and we would not use anyone else. He is professional, helpful, and turns up when he says he will – something other tradesmen would do well to learn! To have been doing this job for so long reinforces that Noel is good at what he does. In our opinion he’s the best.”
Louise Bennett Hartley
“Just a quick note to thank you for our beautiful fireplace! Michael and I couldn’t be happier. I have to admit that I was a little worried that the new fireplace wouldn’t be as attractive as our first one. Well I didn’t have anything to worry about… Noel’s attention to detail ensured the final instalment of the surrounds captured the beauty of the brickwork in the fireplace and we both agree that our new fireplace is more attractive than our first one! I love the functionality of our Lopi. I can’t get over how easily the fire reignites when just a few coals are burning. Thanks for a very positive experience from beginning to end.”
Susan and Michael White
“Working with Noel was an absolute pleasure and so easy! From the advice he gave when choosing the right stove through to the completed installation, it was straightforward. The stove was installed on the day he said it would be and the work done was to a really high standard. Its hard to believe the stove hasn’t been in place for years it fits in so well! We’re really pleased with our new stove, it makes all the difference to our home and I doubt we’ll be using any other heating this winter! I can’t recommend Fire4U enough – local is always best!”
Polly Bernard – Leura
“The process from site inspection to quote to installation to invoice took less than three weeks.We were delighted with the efficiency and professionalism of Noel’s work. The fireplace itself was beyond our expectations as it fitted beautifully in a logistically complex house and is so easy to light and operate. We greatly appreciated Noel’s honest advice and approach; we would unreservedly recommend him to anyone.”
Tim & Kim – Leura
“Noel recently installed a Lopi Cypress Freestanding Gas heater in our Glenbrook property. The service was outstanding, workmanship excellent and the process from start to finish went very smoothly. Despite having a very demanding schedule, Noel was able to provide us with timely and expert advice pre and post installation. We would highly recommend Noels experienced and expert service!”
Roland & Lorraine – Glenbrook
“We first met Noel over 20 years ago when he installed a new slow combustion fire for us in our Bed & Breakfast. We were impressed then with Noel’s knowledge and experience and so had no hesitation in contacting him again recently when we required further work. Noel is able to provide good advice that is relevant and practical. He provides innovative solutions and doesn’t have a ‘one size fits all’ approach but is happy to work with you to provide the right outcome and fit for each situation. His manner is friendly, warm and approachable instilling confidence and trust. His work is careful, clean and tidy. We are very happy to recommend and endorse his services”
Danny & Annette – Faulconbridge
“Noel was great! He replaced our dilapidated Eureka wood burner at a competitive price and efficient time frame. Along the way he offered sensible advice about the job and happily renovated any still-serviceable parts to keep our costs down. He blended the new and the old seamlessly and our loungeroom has never looked better”
Kim and Nick
“Hi Wendy and Noel, Thank you for your professional service. We are extremely happy with our Eureka fireplace you have installed so beautifully. We appreciated the attention to detail ensuring the finished appearance and surrounds were done to a standard that we were happy with. Thanks for taking the time to ensure the fire was burning efficiently and that we understood fully how to get the best out of of new fire. Thanks again.”
Linda and David – Springwood
“Absolutely enjoying our fireplace in our new home! Noel has been great every step of the way, from helping us choose the right fireplace to meet our design, to installing our fireplace ready for our first night in our home! It was the most easiest part of our build”
Louise & Adam – Blackheath
“Hi Noel, The fire is just fantastic warming the place efficiently. The firelighters that you provided are just great, would appreciate your advice as to where we can buy them. Trust business continues to be good.”
Jane – Blackheath
“Hello Wendy, and Noel, Thank you for the prompt service. Your installers are very efficient, obliging and have a great manner. They were most impressive and did a great job.”
Alan – Blackheath
“We would like to thank Noel for a professional job, the installation looks great and we look forward to a lovely warm house this winter.”
Trevor & Vicki – Valley Heights
“I recommend Noel with every confidence. He is very professional, does a great job, communicates clearly, and makes what looked like a difficult job work out beautifully. On top of that he is a pleasure to work with.”
Rolf & Shamana – Blackheath
“Thank you Noel for your prompt, no mucking about and very professional expertise. From start to finish, you helped us select the right wood heater and installed it in record time! We couldn’t be happier with our new Jotul. Highly recommend Fire4u’s services – keeping it local and professional.”
Vicky & David – Valley Heights
“Just wanted to say how thrilled I am with you and your company. You made everything clear and easy, I am absolutely thrilled with the heater and your craftsmanship in the installation.”
Michael – Leura
“We engaged Noel from Fire4U to give us some expert advice on installing a wood burning stove in our property in Blackheath. From the outset Noel was hugely helpful, running through the pros and cons of a multitude of stoves, and after a visit to the property gave us a short list. Installation was quick and hassle free; it all happened when we were away. I would recommend Noel to anyone who is considering installing a stove; he is both highly knowledgeable and professional.”
Anonymous
“We have had 20 years of fantastic service from Noel. He has installed and service our Jotel heaters. Friendly, prompt and excellent work. We would strongly recommend anyone needing wood heater installations or servicing to consider using Noel and the staff at Fire4u’s services.”
Mark – Glenbrook
“Thanks Noel for a great outcome on installing our new wood heater. From the outset we knew that there may be some difficulties with dismantling and replacing our old Burning Log open fireplace and that certainly turned out to be the case. We appreciate the fact that you took the time to consider and consult with us in order to come up with some satisfactory solutions to our particular issues. We always had confidence that your knowledge and experience would provide us with the great result that we are now enjoying. We are also grateful for your sound advice on our choice of wood heater. We could not be happier with the superior product that we now have installed.”
Robyn & Rex – Woodford
“The fire looks and feels great. I’d also like to pass on the fact that Michael was very impressed with Noel’s professionalism, his attention to detail and his willingness to train someone else. I’ve just made the balance payment and look forward to the feeling of money well spent for several years to come.”
Tanya & Micheal – Faulconbridge
“Thanks very much for your diligence, helpfulness and sound advice re the choice of model and positioning of the slow combustion solid fuel fire in my home. The installation was effortless, efficient and quick. I have no hesitation recommending Fire4u. Thanks Noel"
Vikky – Wentworth Falls
“Noel has installed our last two fireplaces. He has an amazingly comprehensive knowledge of available products and how best to install them. He is polite, trustworthy, good humoured and hard working. He is a consummate professional. We wouldn’t hesitate to recommend him highly to anyone”
Chris – Linden
“Noel and Wendy provided us with great advice and a no fuss installation at a very reasonable price. We are thrilled with our fireplace, it looks stylish and heats our living area beautifully. The installer left the house immaculate and I did not even need to clean up after him. Noel is extremely knowledgeable and you can trust him to give great advice to help you choose a fireplace that suits your needs and the size and layout of your home while considering your budget. They provided a warm, friendly and professional service and were straight-forward to deal with. I would highly recommend this local business to anyone thinking of installing a fireplace.”
Sarah & Tom – Blackheath